I hate phones
I have a user I support who lives in the seattle area and has a cable modem. She's been having some issues with it and asked if we could call them since we understand the technical stuff more then she does. So I call the number she gives me at first and it seems to be a general information number for AT&T at home. When I call I get a recording that basicly says 'Hello there. Currently AT&T at home is not available in your area. If you go to our web site you can sign up to be notified by email when it is available. Thank you. Goodbye' and the phone hangs up. This has got to be one of the most obnoxious things I have ever experienced on the phone. Luckily, I was able to call the user and get a more direct number for customer support.