{"id":3104,"date":"2002-12-30T09:58:37","date_gmt":"2002-12-30T09:58:37","guid":{"rendered":"https:\/\/ezoons.com\/?p=3104"},"modified":"2002-12-30T09:58:37","modified_gmt":"2002-12-30T09:58:37","slug":"how_customer_se-2","status":"publish","type":"post","link":"https:\/\/ezoons.com\/?p=3104","title":{"rendered":"How Customer Service SHOULD Be"},"content":{"rendered":"

Last night I finally got around to putting away my replacement K.O.R. DVDs. When I got to the 6th case I discovered that I was missing disc 6. I looked around, making sure I hadn’t dropped it or anything and came to the conclusion that I never actually got it.<\/p>\n

This morning I woke up and fired an email off to Animeigo<\/a> saying ‘Help! What do I do?’ In under 30 minutes I got back an email apologizing and saying they’d send out a new one today. Now that’s how customer service should be all the time.<\/p>\n","protected":false},"excerpt":{"rendered":"

Last night I finally got around to putting away my replacement K.O.R. DVDs. When I got to the 6th case I discovered that I was missing disc 6. I looked around, making sure I hadn’t dropped it or anything and came to the conclusion that I never actually got it. This morning I woke up […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3104","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/ezoons.com\/index.php?rest_route=\/wp\/v2\/posts\/3104","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ezoons.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ezoons.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ezoons.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ezoons.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3104"}],"version-history":[{"count":0,"href":"https:\/\/ezoons.com\/index.php?rest_route=\/wp\/v2\/posts\/3104\/revisions"}],"wp:attachment":[{"href":"https:\/\/ezoons.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3104"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ezoons.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3104"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ezoons.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3104"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}